To accommodate the needs of Kraft Heinz, we set up a Control Tower in 2022 within our Larne office. This centralized command center serves as a coordination hub, facilitating seamless information exchanges between all parties involved in the supply chain. With real-time visibility, control, and collaboration across various supply chain stages, the control tower enables streamlined decision-making and efficient resource allocation.
After almost one year of operation, the control tower has significantly improved operational efficiency for Kraft Heinz and has received great reviews from the parties involved. Moreover, the control tower solution has also created value for Kraft Heinz’s customers.
Eloise Voice, Collaboration Manager at Kraft Heinz, shared some feedback from their customer Tesco Grocery: “They are incredibly impressed by our transport setup, boosting their ROI. We are their only supplier that has not had a single late arrival into Donabate this year! The recognition and feedback we received testify to the hard work and dedication of the P&O team in ensuring on-time delivery.”
Doris Dixon, Logistics Specialist at Kraft Heinz, further emphasizes the exceptional commitment of the P&O Ferrymasters team, saying, "They consistently go above and beyond, ensuring timely deliveries and removing all obstacles."