Traffic Operator

Your role

As a Traffic Operator, you will be part of a highly dedicated and professional team, which is responsible for delivering the highest quality of service to an internationally dedicated client base. The main purpose of your role will be to provide an efficient and cost-effective collection and delivery service using sub-contract haulage and optimal ferry routes.

Key responsibilities

You will be responsible for:

• Day-to-day planning to ensure customer delivery times are met whilst ensuring maximum productivity
• Communicating with sub-contractors to ensure the drivers are fully aware of their individual timetable
• Matching collections and deliveries to the satisfaction of the customer’s needs whilst bearing in mind the need to operate in a cost-effective manner
• Informing the Commercial team of any likely service failures
• Make ferry bookings
• Constant monitoring of the day’s planning and adjusting where necessary
• Dealing with relevant administration work, such as updating computer systems, driver queries and updating load registers
• Ensuring legal compliance at all times, including ensuring drivers are complying with basic safety guidance regarding load security.

Your profile

• Good geographical knowledge of UK, Ireland and Europe, including tolls and tunnel restrictions
• Knowledge of UK/EU customs requirements
• Sound IT skills, including MS Office and MS Teams
• Good time management and organisational skills
• Effective communication skills
• Able to manage multiple tasks under pressure and to prioritise and make decisions quickly
• Flexibility to work alternating shift patterns which includes weekend working, holiday and absence cover. There is a requirement to cover out-of-hours phone calls.

Who are we?

We are P&O Ferrymasters, and we work with some of the largest companies in the world to make sure that their goods get to where they need to on time and efficiently. We have locations across Europe and the Northern Mediterranean and our routes cover road, rail, and sea.

We operate from over 20 locations in 13 countries and work with some of the best-known global household names. We are a part of DP World which is one of the largest global logistics companies in the world; at any one time, 10% of all shipping containers in the world are being shipped by DP World. We are proud to lead the future of logistics to help enable global trade in the 21st century and beyond.

We offer

P&O Ferrymasters offers a competitive package in line with the seniority of the position. Salary will be dependent on the experience of the successful candidate.

Other benefits include Company pension, P&O Ferries travel discounts, and an Employee Assistance Scheme, backed by a wellbeing programme along with opportunities for personal and professional training and development. We also offer a benefits platform including a range of voluntary health insurances, cycle to work, and retail discounts.

Time to act!

Do you have what we’re looking for? And does this sound like the perfect opportunity for you? We hope so – in which case, now’s the time to let us know! Please apply with your CV and covering letter as soon as possible to recruitment@pofm.com. We look forward to hearing from you!