Intermodal Operations Manager

Your Role

As an Intermodal Operations Manager, your key responsibility is to manage trade lane(s) by monitoring, steering and reporting performance – both operationally and financially by gathering input from the various stakeholders – and convert it into actions for operations as well as commercial.

Key Responsibilities

• You will monitor trade balance
• Based on data, and intel from market (customers) predict trade flows and balance
• Customer base and performance – are we gaining new or losing customers, and do they perform in line with expectations
• Based on above, suggest capacity adjustments or commercial actions to be taken
• Based on above, steer sales focus towards specific areas/lanes where we need support to improve P&L performance
• Align with sales and the product owner about P&L performance status (ultimate P&L responsibility lays still with the product owner). Dashboards and basic principles of profitability still to be developed
• To fulfil the role as Intermodal Trade Manager, interaction and input from Tender Management, Sales, Customer Service (CS), Contract Managers, shipping desk, Equipment Control, Service Delivery (SD) and Haulage Planning (HP) is pivotal. Be it by fixed regular reporting or on a “case by case” basis. The Intermodal Trade Manager has the right, the mandate, and the obligation to request data and info from any stakeholder
• KPIs and dashboards must be developed and shared, to have easy access to data – across the stakeholders (work in progress)
• Keep track of service performance and report/inform stakeholders about mitigation and actions if/when disruptions or changes
• Encourage all stakeholders (CS, SD, and HP) to deliver the highest possible service quality and identify root causes for any problem whilst proposing continuous improvement actions.
  

• At least 5 years of experience in a management function in Logistics
• Affinity with intermodal transportation
• Very good knowledge of English language
• Good knowledge of MS Office packages
• Clear and direct communication skills
• Good negotiator
• Focus and solution-oriented
• Strong leadership skills
• Being an inspiring colleague and always represent POFM values
• Accuracy to numbers, sense of urgency, team player

Who are we?

We are P&O Ferrymasters, and we work with some of the largest companies in the world to make sure that their goods get to where they need to on time and efficiently. We have locations across Europe and the Northern Mediterranean and our routes cover road, rail, and sea.

We operate from over 20 locations in 13 countries and work with some of the best-known global household names. We are a part of DP World which is one of the largest global logistics companies in the world; at any one time, 10% of all shipping containers in the world are being shipped by DP World. We are proud to lead the future of logistics to help enable global trade in the 21st century and beyond.

We offer

P&O Ferrymasters offer a competitive package in line with the seniority of the position. Salary will be dependent on the experience of the successful candidate.

Other benefits include Company pension, P&O Ferries travel concessions, Employee Assistance Scheme and an employee wellbeing programme, along with opportunities for personal and professional training and development.

Time to act!

Do you have what we’re looking for? And does this sound like the perfect opportunity for you? 
We hope so – in which case, now’s the time to let us know! Please apply with your CV and covering letter as soon as possible to recruitment@pofm.com. We look forward to hearing from you….