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Track & Trace

In Services and Solutions

An industry first for Track & Trace.

As a vital aid to on-time delivery, monitoring a load's position through Track & Trace technology has become an industry standard for own-asset fleets – and we operate one of the largest in Europe. But P&O Ferrymasters has taken this further with a groundbreaking solution for one of the supply chain's major challenges...keeping track of a load consigned to a sub-contractor partner. In a truly unique initiative, our Transport Management System (TMS) has been connected to our partner hauliers throughout Europe to provide the industry's first across-the-business full visibility logistics tracking system.

Previously, keeping track of moves by partner carriers has been a costly and time-consuming task involving different IT systems and constant phone calls to verify truck progress and position. Our breakthrough solution allows real time data connections with our carriers' telematics/onboard computer systems, so now we can track partner vehicles in just the same way as own-fleet movements – with automated updates every 15 minutes against a map view.

P&O Ferrymasters Track and Trace

By integrating all telematics data into our TMS in real time and in one stream, operational efficiencies have been simplified and enhanced at a single stroke – with no need for further intervention by operational or customer service departments. Furthermore, this visibility is available to customers, who can login to a dedicated web-based portal at any time to check the position of their loads. The optimised communication offered by this system offers customers instant assurance that their delivery is in safe hands not just with own-assets moves but also with each of our haulage partners.

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